What is TradeLink-Hub?

TradeLink-Hub is your go-to marketplace, simplifying service bookings and managing all invoices, payments, and 5 essential contracts from one central Dashboard.

Booking Deposit & Payment Terms

This is a draft policy. It must be reviewed by an appropriately qualified UK legal professional before launch.

Booking fee

When you accept a quote you pay a small, flat booking fee to TradeLink Hub. The fee is currently a flat £50. This amount is configurable by the platform and may change.

What the booking fee covers

The booking fee secures your booking and is retained by TradeLink Hub. The balance of the agreed price is settled directly between you and your tradesperson — TradeLink Hub does not process the balance. On successful completion of the job (confirmed by you, with no open dispute), TradeLink Hub pays the tradesperson a £5 completion incentive from the booking fee.

Paying the balance

You arrange payment of the remaining balance directly with your tradesperson, by cash, bank transfer, or any method you both agree. TradeLink Hub is not involved in the balance payment and does not hold it.

Tradesperson incentive

Once a job is marked complete by the tradesperson and confirmed by you with no open dispute, TradeLink Hub pays the tradesperson a flat £5 completion incentive to their connected Stripe account. The remainder of the booking fee is retained by TradeLink Hub.

Refunds

Deposit refunds are handled in line with our Refund & Cancellation Policy and any dispute resolution.

Payments

All deposits are processed securely by Stripe. TradeLink Hub never stores your card details.